Take advantage of Cigna's resources

Learn about your options before you enroll

Visit mycignaplans.com to compare plans and out-of-pocket costs, learn more about the advantages of an HSA, and locate in-network providers before you enroll! To access mycignaplans.com, the user ID is axaxl2020 and the password is Cigna2020. (Note: Password is case-sensitive.)

You can also confirm if your providers are in the Open Access Plus network by checking the provider directory at myCigna.com if you are already a Cigna member or at cigna.com.

Cigna One Guide

Contact a One Guide representative during the November 4 to November 15, 2019 enrollment period for questions regarding your Cigna medical plans 24/7 at the pre-enrollment help line at 1-888-806-5042.

Then, starting January 1, 2020, you have access to Cigna One Guide if you have enrolled in an AXA XL medical plan. One Guide provides the highest level of customer support for your medical plan needs.

Whether you want to learn more about how your coverage works, find a Cigna Care Network provider, or identify cost savings opportunities for care, your Cigna One Guide representative can help. Contact a One Guide team member by calling 1-800-CIGNA-24 or “click to chat” on myCigna.com or on the myCigna mobile app.